FAQ

General & Business Information

Kemry is currently an online shop with periodic open-day events at our Studio located in Maadi, Cairo, Egypt were you can purchase our available products, pre-order out o stock items and enjoy painting your own pottery.

Open-day events are announced in advance on our social media platforms, make sure to follow us to learn about the coming events.

You can reach us via email (Customer.service@Kemry.Shop) or through WhatsApp (+201009706884)

Ordering & Purchasing

You can place your order through our website. if you need any clarification before you place your order, feel free to contact us through WhatsApp and we will be happy to assist.

Pre-orders are available during our open-days in our Studio or through WhatsApp. 

We adhere closely to Egyptian Laws, therefore all our prices includes all subjected Taxes including VAT.

You will receive a message on WhatsApp for you to confirm your order, once you reply with a confirmation we will start working on preparing your order.

Shipping & Delivery

Due to the fragile nature of our products, we are currently delivering to Cairo an Giza only. Yet we are working on expanding the delivery areas to other cities soon.

Returns & Cancellations